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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will show up. It comprises comprehensive information about all the actions that you can perform on that particular page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide selection of tutorial video clips clarifying how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by actual individuals and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of technical support engineers available 24x7 and ready to help you with any issue. Each trouble ticket you open will be answered within sixty minutes (the average support ticket response time being only 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240959

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com